I am not tech-savvy, but generally know enough to be dangerous (and enjoy the challenge as you indicate).
Ez gig iv bad sectors software#
If these do not work, I expect that I can completely re-format the drive (isolating the bad sectors) using the EZ-Gig software and then clone my current active hard drive, creating a completely bootable usable back-up drive. Also, I need to find my Western Digital diagnostics disk and see if there is a utility in there. My thought was to use the fixboot or fixmbr utility.
So far, I have been able to access all my personal files.Īt some point - when I am sure I've gotten (and copied) all the data I need - I plan to try and re-set the old problem hard drive. As I indicated in my prior note, once I bought the new hard drive and had my system up and running, I took the problem hard drive and put it in a USB enclosure and now use it as an external (non-bootable) hard drive. Since I believed that the problem in my hard drive was strictly in the boot sector and that the absolutely critical document and spreadsheet personal files were still present in the hard drive, I did not want to do anything that might reconfigure the drive and/or write over any of the files. When I read through some of the forums I did see similar suggestions to what you are indicating but once I got home and had access to an extra computer (and after my wonderful experience with Dell Support) I decided to not go down that path.
Ez gig iv bad sectors windows#
If I recall correctly, I was going to try to use the Fixboot utility or the Fixmbr utility (I really think that this is the one) in the windows recovery console, but the "Administrator Password" problem stopped me from getting to it.Īt the time I had my problem, I did not have easy access to any other utilities. Use the XP "recovery" CD to load the operating system on the new hard drive. The EZ Gig software will boot your "system" on its own and transfer data and programs to the hard drive.
buy a new hard drive and buy the Apricorn EZ Gig software and USB enclosure. So, the only fix I could find (and may work for others). all data and programs were still available in the drive. In the end, I believe that the "boot drive" sector of the hard drive crashed, not allowing my system to boot. The "problem" hard drive is now used as a USB external hard drive for data access. I used Apricorn's EZ Gig Software and their USB cable and enclosure to access the two drives at the same time. I ended up using a new hard drive which I then cloned from an old hard drive that I had from a year earlier. Ended up getting a refund and then getting told to go buy a new hard drive and start from scratch. I called back and spoke with a second and then a third representative. The Dell answering service even actually hung up on me. and then I suddenly ended up in the answering machine loop with Dell Service - I guess that the rep gave up and hung up.
After numerous failed efforts, the rep asked me what my screen showed and after I answered I was then told to hold on the line for a minute. After more than two hours on the phone trying to work with the recovery CD, my system still was going nowhere. I tried to get the Dell Service Department to walk me through my issue.
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